Universal Orlando Resort Operations Update

Updated February 5, 2021

Information For Guests.

Welcome Back.

Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay are open and ready to welcome guests back. This carefully managed daily operation comes with stringent new health, safety and hygiene procedures in place. So, as guests enjoy our parks together again, everyone will need to follow CDC guidelines and the recommendations of health officials, and Universal Orlando’s policies. Note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal cannot guarantee that you will not be exposed during your visit.

Some imagery shown throughout our website does not represent current operational and safety guidelines.

Operations and Safety Updates >

Important Information For Your Visit

In accordance with CDC guidelines Universal have enhanced sanitization procedures and implemented additional measures for distance spacing and screening. Therefore Universal asks that all guests and Team Members comply with following:

Face covering required
Everyone is required to wear a face covering during their visit.

Temperature check required
Temperature checks will be required upon arrival, and guests with a temperature of 100.4 degrees or greater will not be admitted.

Wash hands often
Wash your hands with soap and water often for at least 20 seconds.

Social distancing
Practice social distancing and keep at least 6 feet (2 meters) between your travel party and others.

Floor markings
When present, please stand on the floor markings until the group in front of you moves forward.

Avoid contact with people who are sick

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to attend. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit. Universal appreciates your cooperation during this unprecedented time.
Visit the CDC website for the latest guidelines.